Client

Puma Thailand

Industry

Retail

Expertise

Digital Strategy & Execution

Definition

Puma Nitro Run is a Puma Thailand campaign that allows runners to experience Puma running shoes through four running events. Participants need to purchase Puma products from the online store, physical stores, or authorized distributors. SUFFIX built the campaign strategy that links product purchase to event registration and grows engagement on the e-commerce platform, working around the constraint of not being able to develop directly on Puma's main e-commerce site.

Objective

Increase user engagement for Puma Nitro Run event and e-commerce platform.

Outcome

SUFFIX built a strategy to work around the constraint of not being able to develop content or programming freely directly on the main e-commerce website, using a no-code platform to build forms that capture customer data and verify payment proofs. The team worked alongside Puma's marketing team throughout all four campaign events, covering measurement, adjusting messaging to fit each phase of the campaign, and summarizing participant data.

Increase user engagement for Puma Nitro Run event and e-commerce platform.

Process

How did SUFFIX build the Nitro Run campaign strategy for Puma?

Puma wanted to launch the Nitro Run campaign, made up of four running events that let runners try out Puma running shoes. The goal was to grow user engagement at both the events and on the e-commerce platform, with participants needing to purchase Puma products before joining. The key constraint was that SUFFIX could not design or develop additional content or programming directly on Puma's main e-commerce website, so the team had to find a way to connect product purchases to event registration smoothly, without touching the main e-commerce system.


Using No Code to work around the main e-commerce constraint

SUFFIX recommended a no-code platform as the answer to the constraint of not being able to develop on the main e-commerce site. The team built forms to capture customer data covering both personal information and payment proof verification. The forms handle both e-banking app payments, where users can upload transfer proofs, and cash payments at physical stores. The approach captures data and verifies purchases systematically without needing additional programming on the main Puma website, and stays quick to adjust to the needs of each event.


Working with the marketing team across all four campaign events

The Nitro Run campaign did not end at planning and tool building. SUFFIX worked with Puma's marketing team across the full run of all four events, covering measurement of each form to track how many people registered and from which channels, adjusting messaging and form content based on actual response, and summarizing participant data for the Puma team after each event. Working in this ongoing way kept the campaign improving continuously, with data from previous events feeding directly into improving the next one.

Team

Account Executive

Supasuta Netrungsee

Digital Marketer

Chatarin Inmuang

Director

Jate Saitthiti